Privacy policy

Privacy Policy – Team FTDS

We respect your grind—and your privacy. This policy explains what we collect, how we use it, and the choices you have.

Information we collect

  • When you visit or shop at TeamFTDS.com, we may collect: Contact information (name, email, phone number, shipping/ billing address)
  • Order details and purchase history
  • Payment-related information (processed securely via third‐party payment processors)
  • Device and usage data (IP address, browser type, pages viewed, time on site) through cookies and similar technologies

How we use your information

We use this data to:

  • Process and fulfill your orders (including shipping, returns, refunds)
  • Communicate with you about your orders, support, and updates
  • Improve our store, products, and user experience
  • Send marketing emails or messages when you’ve opted in (you can unsubscribe anytime)
  • Detect and prevent fraud or abuse

Cookies & tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your cart and preferences
  • Analyze site traffic and performance
  • Support advertising and retargeting campaigns

You can control cookies through your browser settings. Disabling cookies may impact some site features.

Sharing your information

We do not sell your personal information. We may share it with trusted third parties who help run the business, such as:

  • Payment processors
  • Shipping carriers and logistics providers
  • Email and marketing platforms
  • Analytics and reporting tools

These partners are given only the information necessary to perform their services and are expected to protect it.

We may also disclose information if required by law or to protect our rights, safety, or property.

Data security

We take reasonable steps to protect your information, including using secure connections (HTTPS) and reputable third‐party providers. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your choices & rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Opt out of marketing communications
  • Limit certain types of processing

To exercise these rights or ask questions, contact us via the details listed on the site. We may need to verify your identity before processing certain requests.

Retention

We keep your information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Changes to this policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page, with the “Last updated” date. Continued use of the site after changes means you accept the updated policy.